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Ideal Integration Points
- Add the Messenger Button to the Ideal Toolbar

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- Add the Messenger Button to the Ideal Toolbar

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Updated on February 25, 2026

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Automations &
Visibility

Automation
Orders
Mobile app
Analytics and User Activity

Surveys and
Reviews

Create a New Survey
broadcast loyalty survey
Survey alerts
Troubleshoot surveys

Broadcasts &
Customer Groups

Create a broadcast
Manage SMS/MMS Broadcast
Build customer groups
Scheduled Broadcasts

Messenger and
Customers

Target CRM Sign-In
Send and receive texts
Notifications & Email Settings
Video calls

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