Limit editing and protect survey responses

Overview

Give teams full visibility to customer feedback while limiting who can change surveys and settings.

1. Prefer Feedback for most staff

1) Point most staff to Feedback.

You’ll see responses that are set in stone once submitted.

This prevents anyone from changing what customers said.

2. Limit access to editing

1) Restrict who can access the Surveys screen.

You’ll see fewer accidental changes.

This keeps your flows stable and your links correct.

Tips to Work Faster

– Centralize survey creation; let floor staff read feedback.

TargetCRM Documentation